National Service Online is committed to protecting your privacy. That's because we base our business on the trust you place in us. You can help us to ensure your privacy by not sharing your account user name and/or password. Please see below for more detailed information about how NSO protects your personal information. If you have any concerns, comments or complaints, please don't hesistate to contact us. 714.761.3623
Any information that you provide to us remains confidential & secure. Your information is never sold, distributed or revealed to any third party in any way shape or form. Our primary goal is to provide you a service and collect only the information required to perform that service to your satisfaction.
IP address - We use IP addresses to measure our site traffic and to help ensure the security of your account. Your IP address is not connected to your NSO Account.
Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers.
Movements through our site - We keep track of pages you visit to help us provide a more personalized experience.
Is your information used for any other purpose?
We require only the personal information that is needed to safely process your credentials and permit the viewer to access the account . It is used exclusively for that purpose only.
Do you purchase information about your customers from other companies?
No, definetly not. NSO obtains information about its customers from our customers only.
What about e-mail? Your e-mail address is used to send you workorder confirmations and updates about changes in NSO's policies or non-promotional notices concerning the NSO Web site. We do not send e-mail to our customers on behalf of any other company for any reason.
How do we protect your information? NSO protects its customer's information by implementing java security in all areas where your personal identity and confidential information is required. utilizing java as a means of communication between our servers and your computer only, and maintaining that connection & security by means of system monitors on the server side. Because of the built-in security measures within java that is inherint from the makers of the java platform, java cannot change or start any programs on the client side which is you. Your account information and service history are kept safely behind our firewall on our servers at the NSO Corporate Office.
Who can see your account information? Your password is never revealed to anyone for any reason. If you forget your password, it can be automatically emailed to the address on your account profile.
What if you change how you use my information?
Rest assured that we do not plan on using your information in any other way besides accessing your account. If changes do occur we will notify you by posting notice of the change to this site as well as contacting you via email or telephone.
What about cookies? We use session cookies strictly to simplify your service experience with us. The session cookie stored on your computer contains information about your current browsing session. it expires immediately after you logoff.
How do you correct inaccurate information? You can update your account information at any time. To correct any information you can update it yourself via the NSO web interface or , you can contact NSO at: 714.761.3623.
